OPATCHAUTO-72050: System instance creation failed, cluvfy fails Verifying ‘/tmp/’ …FAILED (PRVF-7546)

Problem:

While running cluvfy we get the following error:

[grid@rac1 grid]$ ./runcluvfy.sh stage -pre crsinst -n rac1,rac2 -verbose
...
Failures were encountered during execution of CVU verification request "stage -pre crsinst".
...
Verifying '/tmp/' ...FAILED
Cannot run program "/usr/bin/scp": error=13, Permission denied

You should not continue patching when runcluvfy fails, strongly recommended to solve all failed items and only after that run opatchauto. But if you do insist to run patching then you will get the following:

[root@rac1 33509923]# /u01/app/19.3.0/grid/OPatch/opatchauto apply /u01/app/patchinstall/33509923 -oh /u01/app/19.3.0/grid
OPatchauto session is initiated at Sun Mar 20 06:27:17 2022

System initialization log file is /u01/app/19.3.0/grid/cfgtoollogs/opatchautodb/systemconfig2022-03-20_06-27-42AM.log.
...
OPATCHAUTO-72050: System instance creation failed.
OPATCHAUTO-72050: Failed while retrieving system information.
OPATCHAUTO-72050: Please check log file for more details.

Reason:

The issue in our case was that /usr/bin/scp did not have correct permissions. It had 600 while it should have had 755. Why this happened? Don’t really know… it should not be happening.

Solution:

Set correct permissions on both nodes for scp binary using the following way:

# chmod 755 /bin/scp

Retry patching, in our case it was successful:

The home is not clean. This home cannot be used since there was a failed OPatch execution in this home. Use a different home to proceed

Problem:

While installing Oracle software using applyRU:

$ /u01/app/oracle/product/19.3.0/dbhome_1/runInstaller -silent -applyRU /u01/swtmp/32895426/32904851/ -responseFile /opt/rsp/db_19.3_EE_swonlyinstall.rsp -ignorePrereqFailure -waitforcompletion

Got an error:

ERROR: The home is not clean. This home cannot be used since there was a failed OPatch execution in this home. Use a different home to proceed.

Solution:

If a previous attempt to install Oracle software using applyRU or applyOneOffs option failed, the home becomes unusable. Before retrying the process, you need to clean up the home first:

$ rm -rf /u01/app/oracle/product/19.3.0/dbhome_1/*

$ unzip -o /u01/swtmp/LINUX.X64_193000_db_home.zip -d /u01/app/oracle/product/19.3.0/dbhome_1

As a best practice I always have a new Opatch, so need to unzip it again:

$ unzip -o /u01/swtmp/p6880880_190000_Linux-x86-64.zip -d /u01/app/oracle/product/19.3.0/dbhome_1

Rerun the command:

$ /u01/app/oracle/product/19.3.0/dbhome_1/runInstaller -silent -applyRU /u01/swtmp/32895426/32904851/ -responseFile /opt/rsp/db_19.3_EE_swonlyinstall.rsp -ignorePrereqFailure -waitforcompletion
Preparing the home to patch...
Applying the patch /u01/swtmp/32895426/32904851/...

opatch apply failed: /u01/app/oraInventory/ContentsXML/oui-patch.xml (Permission denied)

Problem:

In the two-node cluster. I applied patch 29342099 on the 1st node successfully. But the patch failed on the 2nd node:

[oracle@stbyrac2 29342099]$ $ORACLE_HOME/OPatch/opatch apply
...
Applying interim patch '29342099' to OH '/u01/app/oracle/product/19.3.0/dbhome_1'
Patching component oracle.rdbms, 19.0.0.0.0…
Patching component oracle.rdbms.rman, 19.0.0.0.0…
Patching component oracle.rdbms.rsf, 19.0.0.0.0…
ApplySession failed in system modification phase… 'ApplySession::apply failed: java.io.IOException: oracle.sysman.oui.patch.PatchException: 
java.io.FileNotFoundException: /u01/app/oraInventory/ContentsXML/oui-patch.xml (Permission denied)'

The patch failed in a bad phase, after failure while I was trying to check inventory on that node I was getting:

[oracle@stbyrac2 ~]$ $ORACLE_HOME/OPatch/opatch lsinventory -detail
...
Inventory load failed… OPatch cannot load inventory for the given Oracle Home.
LsInventorySession failed: Unable to create patchObject
Possible causes are:
ORACLE_HOME/inventory/oneoffs/29342099 is corrupted.
java.lang.RuntimeException: No Patch exists,Please check.

Inventory knew about patch 29342099 but $ORACLE_HOME/inventory/oneoffs/29342099 did not exist.

I decided to copy folder from 1st node (where patch was successful):

[oracle@stbyrac1 ~]$ scp -r $ORACLE_HOME/inventory/oneoffs/29342099 stbyrac2:$ORACLE_HOME/inventory/oneoffs/

After that listing inventory was successful. And patch seemed to be part of the inventory. I tried to rollback it, which failed with the same permission error `/u01/app/oraInventory/ContentsXML/oui-patch.xml (Permission denied)`

Solution:

Check permissions on oui-patch.xml file on both nodes:

[oracle@primrac1 ~]$ ls -la /u01/app/oraInventory/ContentsXML/oui-patch.xml
-rw-rw---- 1 grid oinstall 174 Oct 9 20:46 /u01/app/oraInventory/ContentsXML/oui-patch.xml
[oracle@primrac1 ~]$ ssh primrac2 ls -la /u01/app/oraInventory/ContentsXML/oui-patch.xml
-rw-r--r-- 1 grid oinstall 174 Sep 29 19:38 /u01/app/oraInventory/ContentsXML/oui-patch.xml

They are different. Modify permission of that file to 660:

[root@stbyrac2 ContentsXML]# chmod 660 oui-patch.xml 

Rollback and reapply patch:

[oracle@stbyrac2 29342099]$ $ORACLE_HOME/OPatch/opatch apply
...
Applying interim patch '29342099' to OH '/u01/app/oracle/product/19.3.0/dbhome_1'
Patching component oracle.rdbms, 19.0.0.0.0…
Patching component oracle.rdbms.rman, 19.0.0.0.0…
Patching component oracle.rdbms.rsf, 19.0.0.0.0…
Patch 29342099 successfully applied.
Log file location: /u01/app/oracle/product/19.3.0/dbhome_1/cfgtoollogs/opatch/opatch2020-01-27_13-55-44PM_1.log
OPatch succeeded.

Find Oracle patch description

Some patches contain several sub-patches inside. For example, when we download GI RU and unzip it, the unzipped folder contains several patch folders. To find out information about these patches you can do any of the following:

1. OPen README.html and find the section “Patch Numbers Getting Installed as Part of this Bundle Patch

2. Each patch sub-folder contains etc/config/inventory.xml, that contains description about patch:

[oracle@primrac1 29708769]$ pwd
 /home/oracle/Downloads/29708769

[oracle@primrac1 29708769]$ cat ./29834717/etc/config/inventory.xml|grep patch_description
     Database Release Update : 19.4.0.0.190716 (29834717)

[oracle@primrac1 29708769]$ cat ./29850993/etc/config/inventory.xml |grep patch_description
     OCW RELEASE UPDATE 19.4.0.0.0 (29850993)

Or we can see inventory.xml in all folders:

[oracle@primrac1 29708769]$ cat ./*/etc/config/inventory.xml |grep patch_description
     TOMCAT RELEASE UPDATE 19.0.0.0.0 (29401763)
     Database Release Update : 19.4.0.0.190716 (29834717)
     OCW RELEASE UPDATE 19.4.0.0.0 (29850993)
     ACFS RELEASE UPDATE 19.4.0.0.0 (29851014)

3. Another option is to use opatch lspatches or opatch query -all and query/list patch information:

[oracle@primrac1 29708769]$ pwd
 /home/oracle/Downloads/29708769

[oracle@primrac1 29708769]$ $ORACLE_HOME/OPatch/opatch lspatches ./29850993|grep patch_description
 patch_description:OCW RELEASE UPDATE 19.4.0.0.0 (29850993)

[oracle@primrac1 29708769]$ $ORACLE_HOME/OPatch/opatch lspatches ./29834717|grep patch_description
 patch_description:Database Release Update : 19.4.0.0.190716 (29834717)

[oracle@primrac1 29708769]$ $ORACLE_HOME/OPatch/opatch query -all 29850993|grep description
  Patch description: "OCW RELEASE UPDATE 19.4.0.0.0 (29850993)"

[oracle@primrac1 29708769]$ $ORACLE_HOME/OPatch/opatch query -all 29834717|grep description
  Patch description: "Database Release Update : 19.4.0.0.190716 (29834717)"

Patch 28729234 requires component(s) that are not installed in OracleHome. These not-installed components are oracle.crs:11.2.0.4.0

Problem:

Applying OCW patch 28729234 on RDBMS home failed with the following error:

[oracle@rac1 28729234]$ $ORACLE_HOME/OPatch/opatch apply -oh $ORACLE_HOME

Oracle Interim Patch Installer version 11.2.0.3.20
...
UtilSession failed: Patch 28729234 requires component(s) that are not installed in OracleHome. These not-installed components are oracle.crs:11.2.0.4.0

Reason:

The error message is confusing, because the real reason is in the patch itself. There is a duplication of folders and files. Custom/server directory under 28729234, also contains 28729234 directory.

Solution:

As a workaround run opatch from inner 28729234 directory:

[oracle@rac1 ~]$ cd /home/oracle/28813878/28729234/custom/server/28729234

Generate emocmrsp file:

[oracle@rac1 28729234]$ /u01/app/oracle/product/11.2.0/dbhome_1/OPatch/ocm/bin/emocmrsp

OCM Installation Response Generator 10.3.7.0.0 - Production
Copyright (c) 2005, 2012, Oracle and/or its affiliates.  All rights reserved.
Provide your email address to be informed of security issues, install and
initiate Oracle Configuration Manager. Easier for you if you use your My Oracle Support Email address/User Name.
Visit http://www.oracle.com/support/policies.html for details.
Email address/User Name: 
You have not provided an email address for notification of security issues.
Do you wish to remain uninformed of security issues ([Y]es, [N]o) [N]:  Y
The OCM configuration response file (ocm.rsp) was successfully created

Apply patch using the following command:

[oracle@rac1 28729234]$ $ORACLE_HOME/OPatch/opatch apply -oh $ORACLE_HOME -ocmrf ./ocm.rsp 
...
Start OOP by Prereq process.
Launch OOP…
Oracle Interim Patch Installer version 11.2.0.3.20
Copyright (c) 2019, Oracle Corporation.  All rights reserved.
...
Applying interim patch '28729234' to OH '/u01/app/oracle/product/11.2.0/dbhome_1'
Patching component oracle.rdbms, 11.2.0.4.0…
Patch 28729234 successfully applied.

Checking that OCW is applied:

[oracle@rac1 28729234]$ $ORACLE_HOME/OPatch/opatch lspatches
28729234;OCW Patch Set Update : 11.2.0.4.190115 (28729234)
28729262;Database Patch Set Update : 11.2.0.4.190115 (28729262)

Platform IDs supported by patch are: 46. Platform ID needed is : 226

Problem:

Opatch apply failed with the following error:

Platform IDs supported by patch are: 46 Patch ( 24006111 ) is not applicable on current platform.
Platform ID needed is : 226

Reason:

You may not be familiar with Platform IDs, so the above error actually means “Downloaded patch is for Linux x86 and Linux x86-64 is required”.

Solution:

Download and apply patch for Linux x86-64.

Additional information:

Full list of Platform IDs can be found here

PlatformARU_ID
Apple Mac OS X (PowerPC)421
HP Tru64 UNIX87
HP-UX Itanium197
HP-UX Itanium (32-bit)278
HP-UX PA-RISC (32-bit)2
HP-UX PA-RISC (64-bit)59
IBM AIX on POWER Systems (32-bit)319
IBM AIX on POWER Systems (64-bit)212
IBM i on POWER Systems43
IBM S/390-based Linux (31-bit)211
IBM z/OS on System z30
IBM: Linux on POWER Systems227
IBM: Linux on System z209
Linux Itanium214
Linux x8646
Linux x86-64226
Microsoft Windows (32-bit)912
Microsoft Windows Itanium (64-bit)208
Microsoft Windows x64 (64-bit)233
Sun Solaris SPARC (32-bit)453
Sun Solaris SPARC (64-bit)23
Sun Solaris x86 (32-bit)173
Sun Solaris x86-64 (64-bit)267

Patch Planner to check and request conflict patches

Problem:

Recently, I was applying p29963428_194000ACFSRU_Linux-x86-64.zip on top of 19.4 GI home and got the following error:

==Following patches FAILED in analysis for apply:
 Patch: /u01/swtmp/29963428/29963428
 Log: /u01/app/19.3.0/grid/cfgtoollogs/opatchauto/core/opatch/opatch2019-08-07_10-07-56AM_1.log
 Reason: Failed during Analysis: CheckConflictAgainstOracleHome Failed, [ Prerequisite Status: FAILED, Prerequisite output: 
 Summary of Conflict Analysis:
 There are no patches that can be applied now.
 Following patches have conflicts. Please contact Oracle Support and get the merged patch of the patches : 
 29851014, 29963428
 Conflicts/Supersets for each patch are:
 Patch : 29963428
 Bug Conflict with 29851014 Conflicting bugs are: 29039918, 27494830, 29338628, 29031452, 29264772, 29760083, 28855761 ... 
 After fixing the cause of failure Run opatchauto resume

Solution:

Oracle MOS note ID 1317012.1 describes steps how to check such conflicts and request conflict/merged patches in previous:

1. Run lsinventory from the target home:

[grid@rac1 ~]$ /u01/app/19.3.0/grid/OPatch/opatch lsinventory > GI_lsinventory.txt

2. Logon to support.oracle.com -> Click the “Patch and Updates” tab -> Enter the patch number you want to apply:

2. Click Analyze with OPatch…

3. Attach GI_lsinventory.txt file created in the first step and click “Analyze for Conflict”:

4. Wait for a while and you will see the result. According to it, patch 29963428 conflicts with my current patches:

From the same screen I can “Request Patch”.

5. After clicking “Request Patch” button I got the following error:

Click “See Details”:

The message actually means that fix for the same bug is already included in currently installed 19.4.0.0.190716ACFSRU.

So I don’t have to apply 29963428 patch. I wanted to share the steps with you , because the mentioned tool is really useful.

19cGI & 12cRDBMS opatchauto: Re-link fails on target “procob”

Problem:

Environment: 19c GI | 12c RDBMS | RHEL 7.6

While applying Apr 2019 RU on top of the RDBMS home, opatchauto failed:

# /u01/app/oracle/product/12.2.0/dbhome_1/OPatch/opatchauto apply /u01/swtmp/29314339/ -oh /u01/app/oracle/product/12.2.0/dbhome_1 

==Following patches FAILED in apply:
Patch: /u01/swtmp/29314339
Log: /u01/app/oracle/product/12.2.0/dbhome_1/cfgtoollogs/opatchauto/core/opatch/opatch2019-06-24_18-51-22PM_1.log
Reason: Failed during Patching: oracle.opatch.opatchsdk.OPatchException: Re-link fails on target "procob".
Re-link fails on target "proc". 

We’ve tried using opatch instead of opatchauto and it succeeded:

$ /u01/app/oracle/product/12.2.0/dbhome_1/OPatch/opatch apply

Patch 29314339 successfully applied.
OPatch succeeded.

The problem is definitelly related to opatchauto . We’ve opened SR to Oracle and I will update this post as soon as I get the solution from them. Before that, I want to share three workarounds for this problem with you.

Workarounds:

1. The first workaround, as you have already guessed is to use opatch instead of opatchauto.

$ /u01/app/oracle/product/12.2.0/dbhome_1/OPatch/opatch apply

2. The second workaround is to edit actions.xml file under PSU (e.g /u01/swtmp/29314339/etc/config/actions.xml) and remove the following entries (see Doc ID 2056670.1):

<oracle.precomp.lang opt_req="O" version="12.2.0.1.0">
<make change_dir="%ORACLE_HOME%/precomp/lib" make_file="ins_precomp.mk" make_target="procob"/>
</oracle.precomp.lang>
  
<oracle.precomp.common opt_req="O" version="12.2.0.1.0">
<make change_dir="%ORACLE_HOME%/precomp/lib" make_file="ins_precomp.mk" make_target="proc"/>
</oracle.precomp.common> 

Retry opatchauto.

3. The third workaround is to backup libons.so file in GI home and then copy from RDBMS home (You should return it back, after opatchauto succeeds).

# mv  /u01/app/19.3.0/grid/lib/libons.so  /u01/app/19.3.0/grid/lib/libons.so_backup 
# cp  /u01/app/oracle/product/12.2.0/dbhome_1/lib/libons.so  /u01/app/19.3.0/grid/lib/libons.so  

The reason I’ve used this workaround is that, I’ve found opatchauto was using libons.so file from GI home instead of RDBMS:

[WARNING]OUI-67200:Make failed to invoke "
/usr/bin/make -f ins_precomp.mk proc ORACLE_HOME=/u01/app/oracle/product/12.2.0/dbhome_1"….
'/u01/app/19.3.0/grid/lib/libons.so: undefined reference to `memcpy@GLIBC_2.14'                         

If we compare libons.so files between GI and RDBMS homes, we will find that they are not the same. The problem is that opatchauto uses that file from wrong location. As long as it is not easy to find a way to force opatchauto to use libons.so file from the correct location (working on this with Oracle Support), this workaournd can also be considered.

Please keep in mind, you must return GI libons.so back after opatchauto succeeds. We don’t know what happens if we have 12c libons.so file under 19c GI.

Rollback RU patches from 12c GI home using opatchauto

Junior DBAs will find these steps useful 🙂

Environment details:

Two-node Real Application Cluster.
Database version: 12.2.0.1
Applied RU: 16-04-2019

1. Check existing patches

[grid@rac1 ~]$  /u01/app/12.2.0/grid/OPatch/opatch lspatches
29314424;OCW APR 2019 RELEASE UPDATE 12.2.0.1.190416 (29314424)
29314339;Database Apr 2019 Release Update : 12.2.0.1.190416 (29314339)
29301676;ACFS APR 2019 RELEASE UPDATE 12.2.0.1.190416 (29301676)
28566910;TOMCAT RELEASE UPDATE 12.2.0.1.0(ID:180802.1448.S) (28566910)
26839277;DBWLM RELEASE UPDATE 12.2.0.1.0(ID:170913) (26839277)
OPatch succeeded.

Note that all these patches are part of RU 16-04-2019.

2. Stop all database instances on that node:

# srvctl stop instance -db orclA -i orclA1

3. Download Release Update 16-04-2019 (p29301687_122010_Linux-x86-64.zip), unzip and go to the unzipped patch location:

To rollback all these patches it is easier to have unzipped Release Update 16-04-2019 patch (all existing patches are part of it) on the server.

If you cannot download zipped RU then you need to indicate all patch ids in the list during opatchauto rollback -id 29314424,29314339,29301676,28566910,26839277

As long as I have unzipped RU on rac1, I will do by the following way:

[root@rac1 ~]# cd /u01/app/sw/29301687

[root@rac1 29301687]# ll
 total 132
 drwxr-x--- 4 grid oinstall     48 Mar 25 01:09 26839277
 drwxr-x--- 4 grid oinstall     48 Mar 25 01:08 28566910
 drwxr-x--- 5 grid oinstall     62 Mar 25 01:03 29301676
 drwxr-x--- 4 grid oinstall     67 Mar 25 01:08 29314339
 drwxr-x--- 5 grid oinstall     62 Mar 25 01:06 29314424
 drwxr-x--- 2 grid oinstall   4096 Mar 25 01:03 automation
 -rw-rw-r-- 1 grid oinstall   5828 Mar 25 01:29 bundle.xml
 -rw-r--r-- 1 grid oinstall 120219 Apr 10 18:07 README.html
 -rw-r----- 1 grid oinstall      0 Mar 25 01:03 README.txt

4. Rollback patches using opatchauto:

[root@rac1 29301687]# /u01/app/12.2.0/grid/OPatch/opatchauto rollback -oh /u01/app/12.2.0/grid
 ….
 ==Following patches were SUCCESSFULLY rolled back:
 Patch: /u01/app/sw/29301687/29314424
 Log: /u01/app/12.2.0/grid/cfgtoollogs/opatchauto/core/opatch/opatch2019-05-29_12-56-19PM_1.log
 Patch: /u01/app/sw/29301687/29301676
 Log: /u01/app/12.2.0/grid/cfgtoollogs/opatchauto/core/opatch/opatch2019-05-29_12-56-19PM_1.log
 Patch: /u01/app/sw/29301687/26839277
 Log: /u01/app/12.2.0/grid/cfgtoollogs/opatchauto/core/opatch/opatch2019-05-29_12-56-19PM_1.log
 Patch: /u01/app/sw/29301687/28566910
 Log: /u01/app/12.2.0/grid/cfgtoollogs/opatchauto/core/opatch/opatch2019-05-29_12-56-19PM_1.log
 Patch: /u01/app/sw/29301687/29314339
 Log: /u01/app/12.2.0/grid/cfgtoollogs/opatchauto/core/opatch/opatch2019-05-29_12-56-19PM_1.log

5. Start database instance on the first node and shutdown on the second:

# srvctl start instance -db orclA -i orclA1
# srvctl stop instance -db orclA -i orclA2

6. Connect to the second node and repeat the same steps:

[root@rac2 ~]# cd /u01/app/sw/29301687

[root@rac2 29301687]# /u01/app/12.2.0/grid/OPatch/opatchauto rollback -oh /u01/app/12.2.0/grid

7. Start database instance on rac2

# srvctl start instance -db orclA -i orclA2

8. Check inventory

$  /u01/app/12.2.0/grid/OPatch/opatch lspatches

There are no Interim patches installed in this Oracle Home "/u01/app/12.2.0/grid".
 OPatch succeeded.

OPATCHAUTO-72043: Failed to create bundle patch object.

Problem:

Applying Patch Set Update (PSU) to Grid Infrastructure Home results in OPATCHAUTO-72043 error.

# /u01/app/18.3.0/grid/OPatch/opatchauto apply /u01/swtmp/28659165/ -nonrolling

OPatchauto session is initiated at Wed Feb 6 00:44:30 2019
System initialization log file is /u01/app/18.3.0/grid/cfgtoollogs/opatchautodb/systemconfig2019-02-06_12-44-32AM.log.

Session log file is /u01/app/18.3.0/grid/cfgtoollogs/opatchauto/opatchauto2019-02-06_12-49-13AM.log

The id for this session is WRHH
OPATCHAUTO-72043: Patch collection failed.
OPATCHAUTO-72043: Failed to create bundle patch object.
OPATCHAUTO-72043: Please verify the patch supplied.
OPatchAuto failed.

Solution:

Ensure unzip of the patch as grid home owner before running opatchauto from root user.

As a workaround, execute the below command as the <grid home owner> to fix the file permissions on unzipped patch location and re-run opatchauto from root user.

chmod -R 775 <unzipped patch location>